Returns And Refund


For any reasons not happy with your purchase,  Items must be returned within 14 days of the date the parcel has been received by the customer. we can either exchange or issue a refund, damaged items must be reported within 7 days. Refunds take 10 working days to complete with your Bank/Payment Method. (This does not include Weekends or Bank Holidays)

Returned or exchanged item(s) must be in the original package and have tags still on, we take great care in checking item(s) before being sent.  

Please note sale item(s) can not be returned or exchanged.


We are committed to providing great customer service, if you have any problems with the order please contact via “contact us” form, or email on

Due to hygienic reasons, we do not accept returns on worn condition, we will accept items that have a genuine manufacturing fault.

Return address: 

Claudiajason Ltd

Unit 10d Wilsons Park,

Monsall Road, Manchester,

M40 8WN.