Delivery And Returns

Delivery

We  shall endeavour to delivery order within the delivery times specified on the “Shipping & Returns” page , however, the date and time specified by us for delivery are intended to be an estimate only. We are not liable for any lost item(s) due to the delivery address not being updated promptly. 

Delivery charge:   Free For Any Orders

                           

Returns 

For any reasons not happy with your purchase, please advise us within 28 days from the date you make the order, we can either exchange or issue a refund, damaged items must be reported within 7 days.

Returned or exchanged item(s) must be in the original package and have tags still on, we take great care in checking item(s) before being sent.  

Please note sale item(s) can not be returned or exchanged.

 

We are committed to providing great customer service, if you have any problems with the order please contact via “contact us” form, or email on info@claudiajason.co.uk

Due to hygienic reasons, we do not accept returns on worn condition, we will accept items that have a genuine manufacturing fault.

Return address: 

Claudia & Jason Ltd,

165 Ellesmere Street, Swinton

Manchester 

M27 0JN

United Kingdom